Welcome to Natesan's Online Arts and Antique Store ("Natesan's," "we," "us," or "our"). We value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website and services. By accessing or using our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our services:
1.1 Personal Information
- When you make a purchase, we collect your name, shipping address, billing address, email address, and phone number to process and fulfill your orders.
- If you create an account, we collect your chosen username and password to manage your account and provide a personalized experience.
1.2 Payment Information
- We collect payment details such as credit card information, PayPal account details, or other payment methods necessary to complete your transactions securely.
1.3 Usage Information
- We collect information about how you interact with our website, including pages visited, products viewed, and actions taken. This helps us enhance user experience and improve our services.
1.4 Device Information
- We may collect information about your device, such as its type, operating system, browser, IP address, and unique device identifiers. This helps us optimize our website for different devices.
1.5 Cookies and Tracking Technologies
- We use cookies and similar tracking technologies to analyze trends, administer the website, track users' movements around the site, and gather demographic information. You can control cookies through your browser settings.
2. How We Use Your Information
We use the information we collect for various purposes, including but not limited to:
- Processing and fulfilling orders
- Providing customer support
- Personalizing your experience
- Sending transactional emails and updates
- Analyzing and improving our services
- Preventing fraudulent activities
- Complying with legal obligations
3. How We Share Your Information
We may share your information with third parties under the following circumstances:
- With service providers who assist in operating our business (e.g., payment processors, shipping partners)
- With law enforcement, regulatory agencies, or as required by applicable law
- In connection with the sale, merger, or acquisition of all or part of our business
- With your consent or at your direction
4. Your Choices
You have the following choices regarding your personal information:
- You can update your account information and communication preferences by logging into your account.
- You can opt out of receiving marketing communications by following the unsubscribe instructions provided in the email.
5. Security
We employ reasonable security measures to protect your personal information from unauthorized access and disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.
6. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date at the top will reflect the latest revision.
8. Payments
By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.
Contact us
Please do not hesitate to check our customer support for common questions regarding orders. If you can't find an answer to your questions, please contact us.